FREE online courses on the Art Of Effective Time Management - Analyse Your Time - ANALYSIS – 5

 

DROP-IN VISITORS

Sl.

No.      PROBLEM (INTERNAL FACTORS)    Remedial actions

 

1.       Lack of delegation                        Train/delegate staff to handle visitors

pertaining to their work areas.

2.       Desire to be kept informal              Glance through visitors' book in the

evening before closing work

3.       No plans for ‘non-availability' Practice modified open door, display

visitors hours at gate [may be tea time], train secretary

4.       Fear of offending                         It's official, not personal

 

5.      Expect subordinates to check

     with you excessively                    Train them to  recognize exceptions

6.       Unable to terminate a visit             Use body language, politely indicate work

is pending

7.       No plan to handle visitors              Train staff/Secretary to make visitors

aware of need for an appointment

 

Sl.

No.      PROBLEM (EXTERNAL FACTORS)   Remedial actions

 

1.       Misdirected visitors                       Train staff

2.       Open door policy                          Redirect to dealing hand

3.       Unclear responsibilities                  Clarify responsibilities and delegate in

writing