FREE online courses on Business Needs and ERP - BPR and ERP - IS and user
role changes
It is useful to note here that the change in status of IS
that results from ERP will mandate a change in the skills and attitudes of IS
individuals. IS will become increasingly considered by line management as
belonging to the business.
The difference in the words and concepts used by business
people and IS has already changed dramatically with the introduction of ERP.
Business people talk offhandedly about line speeds, data feeds, response times
and good or bad GUIs. ERP project teams are typically made up of more business
people than IS people. A business person is the best choice to carry out the
detailed customization, to make entries in the tables and to define how the
system should collect and report the data.
Correspondingly, IS people more than ever speak of the
business progress flow and creatively introduce ideas to reduce costs or improve
cycle times. The IS department is responsible for ensuring that the technical
architecture is appropriate to the business needs and that it can expand as
those needs grow. It must track interfaces, revisions and systems performance.
The IS department will provide the individuals who will write the programs.
These are the customized reports and interfaces between ERP and other systems
and must be written in ERP's proprietary language.
