FREE online courses on CRM - Implementation of Customer Marketing - Profiling of the Customers

·                     It's important to know your customers, their buying behavior and then predict who is most likely to purchase specific products and services.

·                     Identify the web visitor “type” based on online behaviors.

·                     Identify the characteristics of customers who are registered users of your web site.

·                     Know the web pages, which are key to successful outcomes.

·                     Identifying the products that are purchased together.

·                     Understand your buyers – where they visit and which content is most effective at gaining sales.

·                     Check, the average times spend on the page?

·                     Reason out when a visitor leaves your site and why.

·                     Understand how visitors use your websites.

·                     Conduct customer satisfaction e-surveys and changes over time.