• Change Management
  • Change Management
  • Introduction
  • The Task of Managing Change
  • An Area of Professional Practice
  • A Body of Knowledge
• The Change Process as Problem Solving and Problem Finding
  • The Change Process as Problem Solving and Problem Finding
  • Problem Solving and Problem Finding
  • The Change Problem
  • Change as a How Problem
  • Change as a What Problem
  • Change as a Why Problem
  • Approach to CM Mirrors Management Mindset
  • Content and Process
  • The Change Process as Unfreezing Changing and Refreezing
• Change Management - The Skill Requirements
  • Change Management - The Skill Requirements
  • Political Skills
  • Analytical Skills
  • People Skills
  • System Skills
  • Business Skills
• Change Management - Four Basic Strategies
  • Change Management - Four Basic Strategies
  • Strategy
  • Factors in Selecting A Change Strategy
  • One More Time - How do you manage change