FREE online courses on CRM - Developing People-The Key To Success - Appraise
- Appraise For Development
Even if it means using the in-house appraisal form
which pigeon-holes qualities/people, it is practical
to use them, perhaps using the ‘remarks' space at the end to add depth/
insights which may not have emerged. Informal appraisal, a constant process in
organizations, has to be tempered with formal appraisal. At worst, it obviates brutal, dismissive opinions,
like that of the music critic who showed he had more vitriol than compassion in
him when he wrote an ‘appraisal' of a small –town orchestra's performance, for
the local daily: “The Lower-Puddleton-on-Tyne
quartet
played Bach last
evening. Bach lost.” We
wonder if the quartet ever performed again.
Formal
appraisal interviews have major advantages for both appraiser as well as
appraised:
- Adds
to long term perspective view of the person, for career path planning
-
Appraises the job as well as the target/ achievements
- Long,
private time-slot to clarify thoughts/niggles, reflect over the year and see it
perspective
-
You may gain feedback on
reasons for low performance: may be it's his boss!
You have to really work at creating the appropriate ambience;
don't select a setting/adopt an approach you, yourself, would hate. It should
not resemble a KGB Interrogation chamber! Don't
pontificate: remember Bertie Wooster's life-long aversion for uptight
school Headmasters, who always made poor Bertie the prime target of criticism.
The 4-stage Learning Cycle (module 4) illustrates the enormous
learning potential of the appraisal interview, a potential you have to tap.
Try to gauge which stage(s) need attention. It can be a valuable developmental
tip for his boss, to try and enrich the person's work by exposing him to
situations that will enhance this area.
Everything you write down should
be shown to the appraised:
it will avoid needless apprehensions and suspicions that will affect his
performance.
Sum up in an objective,
friendly manner, and mutually decide to implement various decisions, based on
agreed findings, to improve in certain areas and to look
forward to the next cycle of growth and evolution.
QUESTIONS:
1.
Bring out the significance of appraisal in staff
development by means of a comprehensive case study.
2.
What are the real advantages of appraisal in hard,
practical terms for both appraiser as well the appraised? How would you do an
appraisal in your own department?
