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FREE online courses on CRM - Developing People-The Key To Success - Develop their skills - Coach

 

If you've ever been seriously into games at either ‘varsity or State levels, you will be familiar with the tremendous difference a good coach can make. If you're one of those managers who do more coaching than many managers do in a lifetime of flying a desk, then you may not be interested in definitions of coaching, only the results that flow from it.
 

Nevertheless, the purpose of coaching is to increase/ improve the performance of individuals by helping them to develop the attitudes and skills appropriate to their current tasks while they are doing them. It is all about help without just ‘telling', teaching little tricks like asking the right questions which lead to right answers, to learn without creating dependency. A good coach reinforces values on which the game (read ‘work') is based.
 

Major benefits of coaching are:

 

·         Provides development during performance of the job itself

·         Improves quality/ quantity of performance by skills transferred

·         Stretches ability of subordinates, learning ability

·         Encourages fresh approaches to problem solving

·         Increases motivation and commitment as results flow
 

Before getting into coaching:

                                                               i.      Find the right person to coach;( you may be a little rusty)    and use the right approach

                                                             ii.      Ensure that tasks set are achievable

                                                           iii.      Progress be visible to coached one as well as other staff

                                                            iv.      Skills mastered should be immediately usable, not ‘later'

 

Good coaching usually means teaching people to learn on their own, by teaching them the knack of approaching problems with questions. Analyse and identify the process/ input which gave results so as to reinforce learning. Then, let him/ them implement it.  It takes time to get the hang of being a coach. Keep at it. Ask yourself key questions. Were you selling your ideas or was it a discussion? Did I draw him out as far as possible? Did he get a clear picture of ‘where to go' next?

In helping others to learn, one's own skills are sharpened and thoughts get clarified… you sharpen your own learning skills!

 

QUESTIONS:

   1.  What form does ‘Coaching' take in an office?

  1. Enumerate the benefits and precautions associated with ‘coaching

 

 

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