FREE online courses on ELECTRONIC ETIQUITTE - E-MAIL
While e-mail provides almost instant
electronic communication, it's important that we take the time to use it
effectively.
Many times we use e-mail to replace what
would have been a note, memo, or letter. In using e-mail, make sure it looks
professional. For example, what you send might be printed out and be distributed
to other people. Therefore, when it's a memo, make sure it looks like a memo.
Also, carefully check the grammar and spelling. Many word processing programs
help us "clean up" our copy. That's not always the case with e-mail. The correct
punctuation and salutation should be remembered.
One thing that is sure to be remembered, is
having the "wrong" people see what you sent. We've heard the horror stories, in
which confidential messages inadvertently found their way into everyone's e-mail
in-box. Therefore, you might need to avoid including sensitive information in an
e-mail.
Finally, make sure you add at the end of
every message your full name, title and e-mail, phone and fax number. Sometimes
the only way people know where it's from is by looking at your e-mail address.
If it's "09095QWE@aol.com, chances are they may not know it's from you.
Since e-mail usage is only going to
increase, now is the time to get in the habit of using e-mail etiquette.
