Analyzing the Critical Factors
Every business organization performs successfully on the
basis of certain critical factors. Other factors are important and play a
support role in the functioning of the organization. Many times a function is singularly
critical to the successful functioning of a business organization.
For example, in a high technology business, the management of
the technology becomes the critical function. Or in a service organization, the
management of service becomes a critical factor. In a consumer industry,
marketing and service become critical functions.
The information requirements of such organizations largely relate to these
critical factors. The analysis of
these functions of factors will determine the information requirements.
