FREE online courses on Information Technology - Chapter 2 FRAMEWORKS FOR IT
- Decision Support- Executive IS- and Expert Systems
Information technology can be used to support decision making
in the organization as well as process transactions. Manager running spreadsheet
programs on their personal computers to decide whether to launch a new product
or make a particular investment use a computer for decision support.
There are also special cases of decision support systems
(DSS) known as group DSS and executive information systems. DSS designed
specifically to support top management are called Executive Information Systems
(EIS). Expert systems provide support in another fashion; they capture the
knowledge of an expert and encode it in a computer program so the knowledge can
be more widely shared.
