• Chapter 1 INFORMATION TECHNOLOGY
    • Chapter 1 INFORMATION TECHNOLOGY
    • INTRODUCTION
    • What is Information Technology
    • THE T-FORM ORGANIZATION
    • INFORMATION TECHNOLOGY AND THE MANAGER
    • FIVE MAJOR TRENDS
    • THE NATURE OF INFORMATION AND DECISION MAKING
    • What is information?
    • A model for interpreting information
    • The Decision-Making Process
    • Problem Finding and Solving
    • Types of decisions
      • Strategic Planning
      • Managerial Control
      • Operational Control
    • HOW DO INDIVIDUALS MAKE DECISIONS
      • Stages in the Decision-Making Process
    • THE INFLUENCE OF THE ORGANIZATION
  • Chapter 2 FRAMEWORKS FOR IT
    • Chapter 2 FRAMEWORKS FOR IT
    • Framework
    • Decision-Oriented Frameworks
    • A FRAMEWORK BASED ON IT
      • Changing Technology and Application
      • Processing Transactions
    • Decision Support- Executive IS- and Expert Systems
    • Personal Support System
    • Supporting Groups and Cooperative Work-Groupware
    • Inter-organizational Systems
    • Key Technologies
    • A More Contemporary Framework
    • Who Needs a Ticket
    • THE BASICS OF INFORMATION SYSTEMS
      • Some Generic Types of Systems
    • USING DIFFERENT TYPES OF TECHNOLOGY
  • Chapter 3 THE IMPACT OF INFORMATION TECHNOLOGY
    • Chapter 3 THE IMPACT OF INFORMATION TECHNOLOGY
    • Benefits for the Organization
      • Gaining a Competitive Edge
      • Increasing Revenues
      • Reducing Cost
      • Improving Profits
      • Improving Quality
    • IMPACT ON ORGANIZATION STRUCTURE
      • Formal Vs Informal Organization
    • MODERN ORGANIZATION
      • Organizational Structure and Design
      • Specialization
      • Interdependence
    • THE IMPACT OF IT ON THE ORGANIZATION.
      • How Technology Creates Flexibility
      • What is Organizational Flexibility
      • Impact on flexibility
      • Information Technology Runs the Airline
    • Technology Transforms the Securities Industry
    • Natural Growth Generates an Impact
    • THE IMPACT OF TECHNOLOGY ON MARKETS
  • Chapter 4 IT AND CORPORATE STRATEGY
    • Chapter 4 IT AND CORPORATE STRATEGY
    • Integrating IT and Strategy
    • Some Examples
    • Some Generic Strategies
    • A Framework for the Strategic Use of IT
    • Capitalizing on Information Technology
    • SUSTAINING A COMPETITIVE EDGE
    • INTEGRATING TECHNOLOGY WITH BUSINESS ENVIRONMENT
    • MANAGING INFORMATION TECHNOLOGY
    • Technology for Structuring the organization
    • Searching for Competitive Advantage
    • Integrating Technology and Decision Making
    • A Corporate Plan for Information Technology
    • THE ROLE OF MANAGEMENT COMMITTEE
  • Chapter 5 MANAGING INFORMATION TECHNOLOGY
    • Chapter 5 MANAGING INFORMATION TECHNOLOGY
    • Globalization
    • The Impact of Globalization on Business
    • INTERNATIONAL BUSINESS STRATEGIES
    • Key Issues in an International Environment
    • Managing Information Technology Internationally
    • Concentrate on Inter-organizational Linkages
    • Build an Infrastructure
    • Take Advantage of Liberalized Electronic Communications
    • Develop Guidelines for Shared Versus Local Systems
    • Business Models and IT Management
    • TECHNOLOGY FOR THE INTERNATIONAL BUSINESS
  • Chapter 6 IT - FUNDAMENTALS
    • Chapter 6 IT - FUNDAMENTALS
    • Fundamentals
    • THE COMPONENTS OF A PERSONAL COMPUTER
      • Primary Memory or RAM
      • Memory Technology
      • The Central Processing Unit
      • How does the CPU Work
      • What Techniques increase Speed
    • IMPLICATIONS FOR MANAGERS
    • Powerful Supercomputers
    • The Personal Computer Has Changed Everything
    • The Server
  • Chapter 7 IT - DATABASE MANAGEMENT
    • Chapter 7 IT - DATABASE MANAGEMENT
    • Database Management
      • File Elements
      • Data
      • Direct-Access Files
      • Finding Data on the File
      • Enter Database Management Software
    • Benefits of the Relational Model
      • SQL
    • DATABASES IN SYSTEMS DESIGN
      • Data Modeling
    • DBMSs in Building Systems
    • Distributed Databases
  • Chapter 8 NETWORK & COMMUNICATIONS IN I T
    • Chapter 8 NETWORK & COMMUNICATIONS IN I T
    • Networking
    • COMMUNICATIONS BETWEEN COMPUTERS
    • What is a Protocol
    • NETWORK
    • Network Configuration
    • Local Area Networks
    • Ethernet and Token ring
    • THE ADVANTAGES OF NETWORKS FOR BUSINESS
      • What Are the Alternatives for Wide Area Communications
    • Why Develop Private Networks
    • THE CONTRIBUTION OF COMMUNICATIONS
      • Electronic Mail As a Communications Tool
      • Electronic Data Interchange
      • Electronic Commerce
    • Building Networks
    • Commercial Network Providers
    • A NATIONAL NETWORK INFRASTRUCTURE
    • Intranets
    • THE POTENTIAL OF ELECTRONIC COMMERCE
    • THE IMPACT OF NETWORKS
    • Implications
  • Chapter 9 INFORMATION TECHNOLOGY ARCHITECTURES
    • Chapter 9 INFORMATION TECHNOLOGY ARCHITECTURES
    • What is hardware and software architecture
    • Mainframes for High Volume
    • The Midrange Computer Is Smaller
    • The PC Is Totally Different
    • How Do You Share
    • Moving Toward the Client-Server
      • MATCHING DESIGN TO AN ARCHITECTURE
      • When the Architecture Is a Given
      • Suggested Guideline
      • Dealing with the Problem of Data
    • FUTURE TRENDS IN ARCHITECTURE