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Challenge the existing working style to step towards better performance. Track the performance of the team to locate and overcome the pit falls and problems. It is of vital importance to talk to individual team members to role their problems and their possible solutions.

controversy when discussed in a co-operative context promotes elaboration of views, the search for new information and ideas and the integration of apparently opposing positions.

Handle team problems successfully

Solving a problem has a number of distinct and important stages. Four well-established stages are:

Stage 1 – Exploration

    

Stage 2 – Ideation

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Stage 3 – Selection

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Stage 4 – Implementation

 

Stage 1 – Exploration

This is the most important of team problem solving stages. The members try to develop solutions to problems before clarifying and exploring. If necessary they re-define the problem.

Stage 2 – Ideation

A range of alternative solutions is developed for the defied problem. One idea is proposed and appropriate modifications are made to it. At this stage all ideas are welcomed and encouraged.

Stage 3 – Selection

This stage aims to encourage constructive controversy about appropriate solutions. Three or four promising solutions are selected and brainstorming session is conducted to analyze the proposed solution. Any possible defects in the solution are suggested and a remedy is built on new ideas.

Stage 4 – Implementation

This is the least difficult and most rewarding of the problem – solving process. At the implementation stage, the innovator should gain support in the form of resources, time and co-operation, from others outside the team who may have influence on the effectiveness of the implementation process.