FREE online courses on Knowledge Management - Corporate Knowledge Management - Why Knowledge Management

 

It is no longer a question of cutting corners, saving on costs and overheads here and there, or of improving on select operational parameters. It is a question of survival strategies, competitive advantages, and creating wealth by leveraging invisible capital, mainly organizational knowledge.

 

Survival and success in this century depends entirely on an organizations ability to respond to these changes with new coping mechanisms, dynamism and effectiveness. This is true for individuals, for communities and for organizations.

 

While the enormous changes in information technology has thrown up immense possibilities and opportunities, there are enormous gaps in the access, control and utilization of technology, information and knowledge. And these gaps divide countries, regions, different sections of society, and even people within an organization.

 

Not only that! Even when these access gaps are met, there are these fundamental challenges:

 

• How to use technology to convert challenges into opportunities?
• How to convert information into knowledge?
• How to apply knowledge for solutions, value-addition and competitive advantage?
• How to build and sustain an enabling environment for knowledge based organization and community?

 

This means bringing about changes in attitudes and values, changes in our ways of working and communicating, and changes in the entire framework of relationships and processes - among people, within organizations, and in the interface with the socio-economic environment.

 

To be enabled and empowered and to face the challenges this century, therefore, means not merely accessing technology but developing the capacity to manage knowledge.