Seven Ways to Elevate Ambition
No ambition is likely to draw others to it, or sustain
itself for long, without a appealing to a great sense of purpose. A noble
calling - relieving suffering or improving the environment - is the highest
expression of moral purpose. But more commercial undertakings can also assume a
greatness of purpose. Leaders can do at least seven things to help people look
beyond themselves in pursuit of a dream.

- Achieve
excellence in whatever you do: Individual achievers - artists,
athletes, and adventurers - usually excel in their chosen field. They
seek, and they offer in return, recognition for high performance. Being
the best at what one does is a deeply held aspiration that transcends the
individual leader. Especially if they are the founder or prime mover of an
organization, they establish excellence in product or service quality as a
high purpose.
- Create
great value: High achievers recognize the connection between quality
and value. They see that social and economic value is created through
effective execution. A company like Wal-Mart creates value through
efficient systems that saves customers money. A great nonprofit takes
pride in the number of lives changed as a measure of its value creation.
- Empower
the individual: High achievers find ways to attain their dreams,
exercise their potential, and exceed previous limitations. Enlightened
leaders also give colleagues the information, authority, and resources, to
make their own decisions on behalf of customers. But an even higher sense
of purpose is possible when people join to empower customers. Apple
Computer, for instance, has always strived to build simple machines that
help people learn and be creative. That sense of shared power has seen the
company through difficult times.
- Improve
the human condition: Millions of healthcare professionals, teachers,
religious and social workers, and public workers dedicate themselves to
improving the lives of others. Occasionally an extraordinary individual - a
Mother Teresa or Martin Luther King - assumes an almost mythical standing.
But leaders of such businesses as Ben & Jerry's, The Body Shop make
human service an explicit part of their mission - and contribute a share
of the profits to the public good. And the stated ambition of Monsanto's
Robert Shapiro was noting less than "to feed the world."
- Create
fun and pleasure: Effective leaders appeal to a sense of enjoyment, as
well as purpose, in their colleagues and customers. Entertainment
companies find a natural link between purpose and pleasure. But leaders
like Southwest Airlines Chairman Herb Kelleher make fun and
good-heartedness essential parts of their organizational culture and
strategy.
- Invent
the future: Great dreamers and doers strive to change the world.
Thomas Edison, Guglielmo Marconi, and Jonas Salk did just that. But
thousands of Internet start-ups, biotechnology firms, and social ventures
are inventing new ways of doing business and rallying people to a cause.
- Improve
the environment: Every human activity and organization exacts a price
on the environment. One way to elevate one's cause is to make a point of
promoting conservation, mitigating damage, and raising awareness. Tom's of
Maine, for instance, uses only environmentally benign ingredients - and
its respect for the environment is integral to its mission.
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