FREE online courses on Selling Step by Step - Sales Resistance - Steps to success

 

Step 1

 

Write a list of the ten most common objections customers rise.

 

Step 2

 

Write them out on cards.

 

Step 3

 

On the reverse of each card translate those objections into questions and write the answers you will give to the question and the close that follows it.

 

Step 4

 

Practice them.

 

Step 5

 

Share information about objection handling with your colleagues in the sales meetings.

 

Step 6

 

Maintain a positive attitude at all times towards objection handling.

 

Objection handling is in reality answering questions and an objection is often the customer's indication of buying willingness.