FREE online courses on What is ISO 9000 - What if my organization implements ISO 9000

 

The organization should carry out auditing of its ISO 9000-based quality system itself to verify that it is managing its processes effectively – or, to put it another way, to check that it is fully in control of its activities.

 

In addition, the organization may invite its clients to audit the quality system in order to give them confidence that the organization is capable of delivering products or services that will meet their requirements.

 

Lastly, the organization may engage the services of an independent quality system certification body to obtain an ISO 9000 certificate of conformity. This last option has proved extremely popular in the market-place because of the perceived credibility of an independent assessment. It may thus avoid multiple audits by the organization's clients, or reduce the frequency or duration of client audits.

 

The certificate can also serve as a business reference between the organization and potential clients, especially when supplier and client are new to each other, or far removed geographically, as in an export context.