• If there is one skill that can make a direct impact on your profits and quality of products or services irrespective of other constraints, it is thinking creatively.
     
  • Scientific investigation has proved now that creativity is more of a skill and hence can be learnt.
     
  • The skill to think creatively is the zero that when added to other digits -- training programs to impart other skills or knowledge -- enhances their value exponentially.
  • Creative ideas are highly volatile; they are lost forever if not jotted down somewhere as they often come at the most unexpected moment in the most unexpected situations -– while bathing, talking, overhearing a conversation, waiting in a queue or tying shoelaces.
     
  • Encourage people to keep a small diary or a dictaphone with them always.
     
  • Let there be a telephone line dedicated solely to receiving innovative ideas, because many ideas die before an employee gets time to put them down on paper.