Free Online course on Conflict Management

Course Objectives:

Conflict is inevitable and often good, for example, good teams always go through a "form, storm, norm and perform" period. Getting the most out of diversity means often-contradictory values, perspectives and opinions. But how to manage it is the QUESTION!!

Benefits:

• Clarifying Confusion About Conflict

• Managerial Actions that Cause Workplace Conflicts

• Structures to Minimize Conflicts

• Manage a Conflict Within Yourself

• Manage a Conflict With Others

Course Fee: FREE

Course Duration: 18 hours

System Requirements
The Minimum System Requirements are:

• Microsoft Windows 95, Windows 98, Windows 2000 or Windows NT

• Microsoft Internet Explorer 5.0 or above