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FREE online courses on CRM - Developing People - The Key To Success - Boost Them - Encourage Assertiveness

 

“To know oneself, one should assert oneself”.

  Albert Camus;  “Notebooks”

                Irrespective of what any thesaurus might say, assertiveness cannot be a synonym for ‘brazenness', ‘brashness' or ‘insolence'. The assertive person is not shy in expressing his feelings frankly, like the child who pointed out that the Emperor had no clothes on.  Such people are worth keeping.

 

The assertive person will not shy away from telling it like it is; he respects you, and himself, too much for that. It is a sign of honesty; a commitment to team goals, if a subordinate tells you that it would be better if you tried things his way. It is the mark of a man who knows enough about his area of work to speak his mind. Real leaders don't mind being led, a feature which endears them to their men.
 

It is the hallmark of a good team. Dictatorships kill assertiveness and breed submissiveness. By perpetuating mediocrity, they ensure their own obsolescence. Hitler got rid of Rommel because he was asserting himself and questioning the Feuhrer's decisions. Eliminating the ‘Desert Fox' was one of Hitler's greatest mistakes, turning the course of the War in favour of the Allies. And when Ike launched ‘the greatest armada in history' against the beaches of Normandy, there were only two planes with Pluskatt to strafe the invaders! Such are the after-effects of crushed initiative and dormant assertiveness.


What is important to both sides is that opinions are expressed, and justified, in an open, logical manner in ‘adult' mode, to influence the other without damaging the relationship…in fact, the residue of assertiveness is a sneaking admiration, one for the other, another hall-mark of a good team. When Robin Hood encountered John Little on the log bridge, neither would allow the other to cross first, and in the ensuing short-staff engagement, it was Robin who got knocked off into the stream. Robin spotted potential, and the giant ‘Little' John became Robin's top lieutenant in the struggle against King John, and in raising the ransom for the safe return of Richard, The Lion Heart, from the Crusades. People who assert themselves often get promoted!
 

The boss benefits from assertive behaviour:

  • Changes offensive behavior, and both emerge stronger
  • Give negative feedback or say “no” without diminishing anyone's esteem
  • Staff more involved with decisions
  • Staff learn and develop
  • Incipient rebellious modes may be completely transformed
  • Manages conflicts early
  • People become more responsible, accept suggestions
  • Team work; a team of winners that pull together
  • Develops confidence and self-esteem
  • It increases your mutual respect/authority
  • Creates a learning environment.

 

 

QUESTIONS:

1.       What is it about assertiveness that makes it so attractive a proposition for a boss? 

 

2.       What is it about assertiveness that it gets people promoted? What do say are the hidden strengths of assertive people?

 

 

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