Quality Management System
Goals of an Organization
Every progressive organization wants to be a market leader
through its products and services. To attain and retain the leadership, the
primary concern of any organization should be the quality of its products. In
order to be a successful market leader, an organization should offer its
products that are capable to:
- Meet
well-defined needs, use or purpose
- Satisfy
the customer's expectations
- Comply
with applicable standards and specifications
- Comply
with requirements of society
- Comply
with environmental requirements
- Are
provided economically
- Are
made available at competitive prices
To meet the quality goals and objectives, the organization
should ensure that the technical, administrative and human factors affecting the
quality of its products are under control. All such controls should be oriented
towards the reduction, elimination and mainly prevention of quality
deficiencies. This is possible by development and implementation of an effective
quality management system.