FREE online courses on Conflict Management - Basics of Conflict Management - Key Managerial Actions - Structures to Minimize Conflicts

 

1. Regularly review job descriptions. Get your employee's input to them. Write down and date job descriptions. Ensure:
1. Job roles don't conflict.
2. No tasks "fall in a crack".

 

2. Intentionally build relationships with all subordinates.
1. Meet at least once a month alone with them in office.
2. Ask about accomplishments, challenges and issues.

 

3. Get regular, written status reports and include:
1. Accomplishments.
2. Currents issues and needs from management.
3. Plans for the upcoming period.

 

4. Conduct basic training about:
1. Interpersonal communications.
2. Conflict management.
3. Delegation.

 

5. Develop procedures for routine tasks and include the employees' input.
1. Have employees write procedures when possible and appropriate.
2. Get employees' review of the procedures.
3. Distribute the procedures.
4. Train employees about the procedures.

 

6. Regularly hold management meetings, for example, every month, to communicate new initiatives and status of current programs.

 

7. Consider an anonymous suggestion box in which employees can provide suggestions.